RETAIL ASSISTANT – LUXURY BRAND

Part-Time | 5 Days/Week | SGD 12–14/hour | 1–15 October | Shift-Based

Position Overview

We are seeking a polished, customer-focused, and service-oriented Retail Assistant to support a prestigious luxury brand during the period of 1–15 October.

This temporary part-time opportunity is ideal for individuals who enjoy providing high-quality customer service and are comfortable working in a premium retail environment. The successful candidate will play an important role in ensuring clients receive a professional and welcoming experience throughout their visit.

Job Details

• Position: Retail Assistant
• Employment Type: Part-Time
• Duration: 1–15 October
• Working Schedule: 5 days per week
• Working Hours: Shift-based
• Salary: SGD 12–14/hour
• Location: Bayfront MRT, Downtown Core
• Industry: Luxury Retail

Key Responsibilities

Client Experience

• Support the overall client experience from pre-arrival through post-appointment.
• Assist with scheduling and preparing for client appointments and specific requests.
• Ensure appointments and client-related arrangements are handled accurately and efficiently.
• Welcome clients professionally and provide attentive assistance throughout their visit.
• Maintain a high standard of service consistent with luxury retail expectations.

Customer Service

• Greet arriving and departing clients with a genuine smile and appropriate eye contact.
• Create a warm, welcoming, and professional first impression.
• Listen carefully to clients’ enquiries, requests, and concerns.
• Respond to client queries professionally and in accordance with established brand standards.
• Ensure clients receive clear and helpful information during their interactions with the team.

Internal Coordination

• Identify clients’ needs and communicate relevant information to the appropriate department.
• Coordinate with internal teams to ensure client requests are addressed promptly.
• Follow established procedures when handling appointments, enquiries, and service-related matters.
• Support smooth communication between clients and relevant departments.

Professional Standards

• Maintain a polished and professional appearance at all times.
• Follow the company’s grooming, appearance, and workplace standards.
• Represent the luxury brand professionally when interacting with clients and colleagues.
• Maintain a courteous, attentive, and service-oriented attitude throughout each shift.

Requirements

Suitable candidates should have a strong interest in customer service and be comfortable working in a premium retail environment.

• Strong customer service and interpersonal skills.
• Professional, friendly, and approachable personality.
• Good communication skills and the ability to interact confidently with clients.
• Able to listen to clients’ needs and respond appropriately.
• Detail-oriented and organised when handling appointments and client requests.
• Able to work effectively with different departments and team members.
• Professional appearance and willingness to follow company grooming standards.
• Comfortable working in a shift-based environment.
• Able to commit to 5 days per week from 1–15 October.

Previous experience in retail, hospitality, customer service, or luxury environments may be advantageous.

Working Environment

This role involves direct interaction with clients and requires a consistently professional approach. As the position supports a luxury brand, attention to detail, communication, presentation, and service quality are important aspects of the role.

Candidates should be prepared to work collaboratively with the team and follow the brand’s established service standards and procedures.

Application

Interested candidates are invited to submit their updated resume for consideration.

Please note: Only shortlisted candidates will be contacted.